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We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Do you have a passion for K12 education and equipping our nation's youth with the power of creativity? The Adobe for Education K12 Institutions team helps schools and districts empower all students to be lifelong creators! We focus on driving proliferation and equitable access of Adobe tools within the K12 classroom and throughout the institution. From web-based creativity tools such as Adobe Express, to industry-standard tools that prepare students for the creative economy like Adobe Photoshop and InDesign, to administrative-facing productivity tools like Adobe Acrobat, the K12 team is committed to transforming educational institutions across the country. Our mission is to encourage and inspire creativity for all learners, and we want you to join the team!

We are looking for an experienced Solutions Consultant to scale Adobe's presence in the largest US districts. In this role, the Activation Consultant removes the friction from students and educators accessing Adobe products via enablement of integrations, and delivery of login guides and access instructions and discoverability standard processes. This role will be instrumental in driving active use and success in using Adobe products with strategic accounts, helping thousands of teachers and students bring creativity into their classrooms.

Job Description Summary

• Provides technical expertise through presentations, product demonstrations, installation and maintenance of company products.

• Assists account management in assessing applications to meet customer needs and preparing detailed product specifications for the development and implementation of customer applications/solutions.

• Contributes to and build product demonstrations to showcase how to launch delegations and integrations to customers.

• Provide software development and consultation to prospective users and/or product capability assessment and validation.

• Ensures that the product application/solution is functioning according to specifications.

• Provide follow-up support to company field staff and customer personnel by disseminating technical information on specific applications.

Responsibilities in the role:

• Meet with district's IT Admin teams to deploy and optimize usage of Adobe solutions

• Drive integration and discoverability activation and usage for portfolio of strategic US K12 districts

• Source contacts within each district, establish relationships with appropriate parties and navigate organizations to reach the right decision-makers. Use email, social media, and other common communication tools as well as in-person visits

• Proactively address strategic technical needs

• Partner with account Engagement Managers and Evangelists to address technical needs of districts

• Reactively respond to urgent district issues

• Troubleshoot customer concerns and sophisticated support issues

• Develop materials and processes to ease deployment and increase use

• Train districts and internal teams on technical onboarding/integrations

• Use data to strategically engage assigned customer pipeline to drive quick implementation and full adoption of Adobe products. Familiarity with PowerBI. Excel, Tableau a plus.

• Problem-solve with district IT admins on the biggest barriers to unlocking student and teacher active use in the classroom

• Contribute to scalable standard methodologies for what works to drive provisioning, first login, and active use across the largest districts in the region.

• Drive strategies to build scale and share insights with the team based on strategic account experiences and contacts

• Advocate within Adobe on behalf of students, teachers, and administrators.

• Bring an ambitious self-starter, business-leader demeanor to your work.

The ideal candidate will have:

• 8+ years in customer-facing technical roles such as technical sales, sales engineer, customer success, and account management, ideally with US school districts and district leadership.

• Comfort with product development, navigating access and deployment, and familiarity with Adobe Express.

• In-depth experience and understanding of the education ecosystem and how to reach key influencers across districts

• Familiarity with the EDU tech stack a plus: Clever, Classlink, Canvas, Azure, Google Classroom, etc.

• Experience and success getting customers to buy into project timelines and implement plans

• Motivation to reach big goals and operate in a growing, changing environment

• A customer-centered approach, encouraging students and teachers and partnering with leadership

• Experience using data to get results with customers and accounts

• Exceptional, clear and conscientious communication and presentation skills

• Strong work ethic, combining bias toward action with innovative thinking

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

Adobe is proud to be anEqual Employment Opportunityand affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.Learn more.

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