Love Your Mondays again! Customer Care Executive As a Customer Care Executive, you will be instrumental in providing quality customer service and superior attention to our Residential customers and the needs of the Metronet retail store operations. Our Care Account Executives are the voice of Metronet for our residential customers and potential residential customers in an

ESSENTIAL JOB FUNCTIONS Submit all locate requests that come in by 12pm CT are processed the same business day. Work directly with field associates on locate requests. Maintain request records for all contractors. Compile and maintain multiple reports and records. JOB QUALIFICATIONS AND REQUIREMENTS High School or GED required Associates degree preferred Computer literate

Love Your Mondays again! Contract Administrator Our Contract Administrators are a huge part of our continued growth and expansion. This team is responsible for creating design estimate, creating work orders, and other contract documents needed for the construction of our fiber network. Additionally, our Contract Administrators create purchase requisitions and track the st

ESSENTIAL JOB FUNCTIONS Develop and execute the product strategy, aligning it with the company's overall goals and market trends. Conduct thorough market analysis to identify opportunities for new products or improvements to existing ones. Create and maintain a product roadmap, prioritizing features and enhancements based on customer needs, competition, and technological

Metronet has an immediate opening for an energetic; Project Manager! At Metronet, we pride ourselves on providing cutting edge technology combined with outstanding customer care. We are a fast growing telecommunication company, offering 100% fiber optic technology. Metronet specializes in fiber to the premise TV, voice and internet services that provide our customers with

The Fiber Design Coordinator responsibilities include working closely with our City Build Fiber Design Manager/Supervisors to prepare projects to be sent to contractors for initial designs, tracked through quality control, making sure documents are sent to the field in a timely manner, and tracked through when the contractors are paid. ESSENTIAL JOB FUNCTIONS Administer a

The Fiber Design Specialist will be responsible for the design and documentation of Metronet's Fiber To The Home (FTTH) network in a Geographic Information System (GIS) database. The Fiber Design Specialist will be drafting, fiber network designing, generating construction and/or splicing reports, and building robust reports to determine the best locations for constructio